You will have access to a portal where you can log in and track your usage on both phone and internet. The information is not real time and can take up to 24 hours to update. This will help you keep track of call spend and data usage.
If you haven’t already registered for an online account you can do so by calling our friendly customer services team on 1300 696 099.
You can ask for a credit limit to be placed on your account so that your spend will never get out of control and you’ll never get a bill that you can’t afford.
Call 1300 693 099 for more information or to set a limit.
If you’ve set a credit limit we can SMS you when you are approaching that limit and when you have reached it.
Call 1300 693 099 for more information or to set a limit.
You can request certain types of calls to be barred on your service, such as 1300/13, local calls, national calls or calls to mobiles.
If you’ve set a credit limit you can also request all outgoing calls to be barred once the limit is reached.
If you’d like to use this service please call 1300 693 099 and our friendly customer services team will set it up for you.